Previously I had never had much problems with this company. But very recently had two faulty amps from different makes and models sent to me via their warehouse. The items that Andertons have sent me also look like the amps had been returned to Andertons by other customers as one of amp had clearly been repackaged and has a bit of green masking type tape on the opened manual package and the power plug package on one of the amps. This is the second faulty amp item I have received recently from their warehouse. If you do order from this company, make sure you check the item is fully ok and working.