I was unable to order all the foam replacement cushions I wanted as the shape of my seat backs, 2 curved L-pieces and a curved T-piece were slightly more complex than the templates allowed. I e-mailed about this and was told the only way to deal with this was using a full size template. As I have no way of creating such a large paper template I instead phoned to explain my requirements. Upon doing this and asking if my requirements could be accommodated, I was met with a blank No.
10 years ago
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