THOMAS COHN
My family booked Anyvan to move all of our belongings from our home in London to Norfolk at a cost of over £1000. We booked weeks in advance. We were completing on the sale of our home on the day of the removal and had to be out by midday. 7.30pm the night before the scheduled removal we get a voicemail from Anyvan - "the driver is experiencing problems with his vehicle, sorry, we cant move your things any more." I had to stay up all night desperately trying to find alternative arrangements. I somehow managed to book somebody last minute but it cost me an additional £500 because it was so last minute. The new firm couldn't get there early enough for us to be gone by midday. We managed to eventually get out by 5pm with our purchasers looking on as we desperately tried to clean the place with our 6 month old baby crying. All in all, this was the most despicable service I have ever received. If you're moving a single piece of furniture then anyvan might be worth the risk. If you're moving house, then please please choose another company.
1 month ago
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ANYVAN has a 3.13 average rating from 984 reviews

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