On the day of the move the movers thought the hallway leading to my flat was too long, called up Anyvan and demanded more cash. Anyvan subsequently called me up and demanded that I pay another £50 on-top of the almost £200 I had already paid. if i didn't pay right away, the movers, who had already started to move things until they'd heard my phone ring, wouldn't start move anything else. This had not been communicated with me beforehand. They had only asked what items to move, where they could park – right outside the main door – and how many flights of stairs there were – two. Had this been communicated on the day before when Anyvan had called, then I would've had a choice to seek out other quotes from other movers or to accept the charge. In these circumstances, when I had taken time off from work to move and had already packed, it felt very much like a shakedown. What makes it even more worrisome is that there are several other similar stories out there.