Kate
Awful experience. Do not recommend at all. We booked our pickup and delivery of a piano for a Friday between 8am-12pm as we needed it collecting in the morning. We then called them on the Friday morning as we had not had a confirmed pickup time. They then informed us that they could not source a driver on the Friday so it would need to be moved to the Saturday. We therefore said ok and rebooked it to Saturday between 8am-12pm. Again, by Saturday morning we had not received a confirmed time. We contacted customer service who advised contacting the driver. We called the driver and they advised they wouldn’t be picking it up until 14:00 earliest. Lo and behold, 14:00 came and it still hadn’t been collected. We contacted the driver again and they advised it would be another hour. 15:00 came and the piano still hadn’t been picked up. We finally got hold of the driver at 15:30 and they advised it would be another hour. We have had to cancel our plans for this delivery despite booking it for the morning. I would never use AnyVan again and I would recommend everyone avoids.
2 months ago
Read ANYVAN Reviews
ANYVAN has a 3.14 average rating from 1,243 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial