Called the delivery driver four times to confirm delivery time at 10:30am. Delivery driver guaranteed for 10:30am arrival and arrived at 9:30am. As our estate agents could only give us the keys at 11am, we told them to wait. They decided to leave and return at 3pm. They returned at 4:30 (1.5 hours late), and picked up only half the items on the inventory. When I called customer service to complain, 2 hours later, I have spoken to 3 different people and still have no idea when the rest of my items will be delivered. Absolutely dreadful service. Would not recommend.