Anonymous
DO NOT USE THIS COMPANY!!! I am honestly in shock at the "customer service" from AnyVan. It was a disaster from start to finish. They damaged multiple items in my move and refused to offer compensation even with clear photographic evidence of items before and after. Essentially if their drivers (who are actually all third party drivers with no connection to them) claim there was no damage they take their word over yours (even with clear photographic evidence). Of course the driver is going to claim they didn't damage anything!? So much for the customer is always right. On top of this - their drivers also made me pay cash on the day for extra "services" that were not discussed ahead of time - and AnyVan claimed they knew nothing about this (nice pocket money for the drivers I guess). The drivers also did not follow any Covid protocols - no masks, hand washing or social distancing. Completely unprofessional. AVOID AT ALL COSTS - not worth saving a few extra ££ for the damage caused and horrific customer service.
1 month ago
 
ANYVAN has a 3.12 average rating from 860 reviews

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