I was very cautious at first because it all seemed too good to be true. After numerous phone calls and emails I decided to start the IVA and my five years is now completed and it is such a weight off my mind but equally having Aperture deal with all types of communication from the lenders was so easy and the staff were always so helpful and never patronising or rude because it was my fault I was in such a mess - they were always so understanding. If I could have I would have thanked them all personally Would definitely recommend them if I come across needing help like this in the future Huge thank you to staff members at Aperature for making the whole process not too unbearable