I ordered, by telephone, and paid for, some plastic carrier bags last Thursday. The order failed to materialise, which I was not aware of until Saturday, obviously too late to do anything before Monday. I left a voice message, but I had to telephone again on Monday morning to discover what had gone wrong. Eventually someone from dispatch telephoned me back to say that those bags were not available in stock. I was offered an alternative which I had to accept. Poor service on this occasion. Never had an issue before.
8 years ago
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