I wish I could give Nanuet Apple Store zero stars but I have to give at least one. I was too early to my appointment so I was not permitted in the store, I needed to leave for 10 mins. Also they want me to backup my phone for a screen replacement? Why? There is no reason for my phone to be plugged in to anything. Absolute last time I buy an apple product. The company’s customer service has become nonexistent at the stores. Just dumb rude people reading off a script. Shocking how bad the company has gotten.