i buy iPad 9th generation Wi-Fi... i forgot my password and my iPad is locked... i talked with center and they advice to submit the documents as per Apple guideline... I have submitted all the documents...but nothing i received from apple... finally they ask for Proof of ownership from reseller... I REQUESTED TO THE RESELLER and they provided me th proof ownership. and i send them, but still i am not getting anything for the activation of my iPad. If you cannot do anything then why you are marketing, buy the product...all the document are there, i need this very badly , but i didn't get any support from Apple company and the management. i am hoping that they will do the needful