Had some problems logging into my apple ID. Talked with customer service through text and call. I spoke with 4 different people over 3 hours to come to the conclusion they cannot retrieve my apple ID because it was shut down with no reason, or explanation. They told me i need to make a new ID. This would make me lose all the money i had on there and all the music i purchased. I purchased things within the last year. They said they would not do anything for me. APPLE SCREWED ME!