Apple repair for warranty coverage has the worst customer service I have ever experience. My Iphone 14 pro max plus battery became so hot that it seperate the screen from the device at the corner of the display. I sent the phone off via apple authorized provider stores. First, i never received any updates from apple throughout the process, Secondly, they kept my phone for 1 week & 2 days & sent it back to the authorized dealer store with only repaiing the battery. Apple was stating the condition my phone arrived was the codition that was noted, so they are making the autorized provider store cover the scrren damages. This entire ordeql should ot have taken this long to rectify & not offer a loaner phone. At this point im considering gettibg rid of all my apple products & go back to android after been a loyal customer to apple for well over 12 years!