This company and it‘s customer service and the way they treat their employees in their stores is the worst of it‘s kind. Capitalistic and really evil management. They can‘t keep their promises. Their green washing statements are made for really stupid ones. Aluminium cases are not better than plastic and their products are simply overpriced. My homepod 1. Generation died after only 4 years. All they want, is your money! I used to love their products, but I discovered, that their high-pricing strategy is nothing more than making money out of foolish people, who buy their products.