Really pathetic experience with Apple Online store - I ordered a MacBook Pro with M4 Pro chip - they happily take your money and claim it will be delivered the following day - after that radio silence - you can track it using the useless Blue Dart tracker which goes round and round in circle - it is almost like they publish useless updates.
If you call them then no response after jumping through many hoops
Absolutely no comms whatsoever - no OTP, No Text Message, No email, No call, No Whatsapp - nothing.
Then after all this delay and no comms, I contact Apply online and they sound like a useless robot saying the same nonsense - we will come back to you - if you want refund you have to jump through multiple steps to request a refund and it will take 5 - 7 business days! (which is two weeks),
So be very very very careful before you spend lakhs (my order was INR 2 lakhs) on Apple's absolutely dreadful Online store