I HATE APPLE!!!! My Samsung cellphone died, so I purchased an IPhone then the nightmare began. First, I couldn't find my Apple ID since it had been years since last use. I tried everything to find it, but it required a code sent to my Samsung cellphone which was dead. I even tried setting up a new account, but again it wanted me to confirm, not with my email, but with my cellphone. After days of searching, I finally found my Apple ID, but needed to change the password. In order to do that, I had to take my sim card out of my old cellphone and put it in my son's phone to get the confirmation code. Afterward, I attempted to log in to my Apple Account. It accepted my Apple ID with the new password, but required a confirmation ID sent to "my other IPhone". I don't have another IPhone. After more than a week of this circus, I finally bought another Samsung and said to heck with Apple! Why on Earth does Apple make it so hard to access and confirm accounts. There simply is no reason for the circular reasoning that keeps customers frustrated and moving on to another provider.