I had called apple about a serious matter I am not able to get onto my phone and the man who tried to sort it out was not listening to my problems when he told me what to do and it didn't work he raised his voice and told me to do it again. I did it about 10 times still it didn't work .he was very bad and didn't know what he was doing . GOODBYE APPLE IM MOVING TO SAMSUNG !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! SEE YOU NEVER HORRIBLE COMPANY WITH RUDE AND VERY BAD AT THERE JOB WORKERS