Purchased a 27” iMac 5K 2019 model, after a few months use in a normal clean house, a small insect managed to get stuck in the space between the glass and the lcd panel. Apple’s response? Warranty doesn’t cover ‘debris’ under the screen! Surely a £1800 machine should be built well enough that a common household insect cannot get inside the allegedly sealed screen unit?!?! They make great products but clearly couldn’t care less about their customers. Steve Jobs would be turning in his grave.
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