Ordered a soundbar. Opened retail box to find subwoofer speaker completely smashed loose of its mdf box. Called to request refund. No urgency, 10 calls and many photos via emails, the retaped up box was only picked up today by worst courier in Australia, Aramex. Seller Refused to refund me, until they receive it back, and complete a full investigation with Aramex. I drove 1hr, bought the same soundbar from a competitor, not smashed in the retail box. Mistrustful unhelpful unsympathetic.
3 years ago
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