I must say am VERY impressed with Appliance Central. To be honest, I'd never heard of them before and was a bit dubious about ordering from them for this reason. Their website was easy to navigate and it was extremely easy to order my Gas Heater online. The price was competitive too (I researched this product online before ordering to get the best deal $$$). After ordering, I received a call from one of their Customer Service people before my order was dispatched to check I had ordered the correct Heater for the gas plumbed into my apartment. After the call, the Heater arrived the next day (very efficient). Well done Appliance Central. I'll definitely consider using you again ... and that's coming from a someone who actually works for Australia's leading online home ware company!