The customer service, order process, and timely dispatch of the product that I ordered (a soundbar system at the high end) from Appliance Central was excellent. Unfortunately Appliance Central were badly let down by their delivery partner, Allied Express. Despite agreement with Allied Express upon a date to deliver the product when someone would be home, they instead delivered it (without authorisation) when no-one was there. This sensitive electronic equipment was dropped over a fence, and left in an area open to the elements for 2 days. My complaint email to Allied Express (having called and been told this was the only way to register a complaint), has to-date gone unanswered. In summary, I would recommend Appliance Central, however check who is going to deliver your item, and if it is Allied Express - I would request an alternate delivery partner, or not proceed.