Happy with online purchase, price & delivery cost. However I received notification that my order was being delivered on 21st April, it never showed up. So I called the courier company on the 22nd and they advised that my address was outside their delivery area, however I have been charged delivery cost for my item to be delivered to my address as per my purchase confirmation. They advised that they would have to contact a third party courier to arrange delivery. My order did not arrive by close of business on 22nd April. I am hoping I hear back from the courier tomorrow (26th April) with advice on when my order will be delivered. My current vacuum cleaner recently broke, so desperately need my new one to arrive to clean the house.