The product is great and a great cheap buy. BUT, the delivery service was beyond terrible - hence the rating. There was zero communication. I was given a delivery day and nothing arrived. Nothing was updated online and I got no call or email about the delay. It was literally lucky someone was home when they did deliver. However, it was my young adult daughter who is very slender and small. The delivery driver only wanted to take a photo (on the door-step) and didn't even assist her to bring it into the house. This was a TV and not a cheap purchase. I wouldn't but again if the same delivery / courier service was used.