Aramex (delivery service you work with) is terrible. Almost every other delivery company these days seems to have live-tracking or texts/emails on the day of delivery (w/ a delivery window)... or they call in advance of the delivery to give a heads up or they call when they can't find a place to leave the item upon arrival etc.. Pretty basic stuff. Avoids having to re-shedule and annoy customers. Aramex however does not offer "call on approach/during delivery" according to their WhatsApp guy (the only way I could speak to someone). All the numbers on their website don't work or ring out. They don't fill out the failed delivery cards that they leave at properties with instructions on how to collect so not sure what's going on there either. It's all very sloppy. You then have to wait 2-3 days for re-delivery or drive out to the port to collect all because a delivery driver failed to make contact at my house (when I'd taken the day off and was home).