We brought a Haier washer and the delivery was great however, the installation was not completed according to the installation manual. They did not install the noise suppression bottom plate, we now have an extra screw but no plate, since the installer took it with them. They also didn't even make any adjustments so the washing machine is levelled correctly (maybe they weren't train to do it or weren't aware), all they did was connected the hose and power. We texted the installer and he responded that it is optional. We rang the shop and the shop said they will organise someone out to install the noise suppression panel, it has been more than a week out and no one rang back to organise the fix.