I am reasonably content with my recent experience with the Appliance Central team during my initial purchase. Not only did I find the product at a lower price compared to other vendors, but their team also demonstrated a strong commitment to timely delivery within the agreed-upon time slot. The entire process of purchase, delivery, and installation went smoothly. However, there were a couple of aspects that left room for improvement. While the installation team efficiently removed and disposed of the old product, they declined to handle the packaging of the new one. Although not a significant issue, other competitors in the market provide this additional service, enhancing customer satisfaction by alleviating concerns about post-purchase overheads. Furthermore, Appliance Central does not offer Price Protection. Despite a price reduction on their website within seven days of my purchase, the team declined to match the updated price for the product that had already been bought and delivered. If these two aspects had been addressed in a more customer-friendly manner, I would have been inclined to give a five-star rating.