I cannot praise this company enough! Being in the kitchen industry, I have ordered multiple appliances from these guys, and I have dealt with an advisor called Richard Michael about 90% of the time! and this guy is worth his weight in gold. His product knowledge is second to none, and I always feel comfortable ordering with him. Saying that, his other colleagues that I have dealt with are just as knowledgable, and just as friendly to deal with. I can safely say "touch wood" that I have never, ever had an issue with any item they have supplied or delivered, and talking of delivery, they have never let me down on any that they have done. I cannot recommend them enough, and I will continue to buy from this exceptional company!