Phoned me to say would arrive in 20mins I said I was taking disabled son to centre and would be back 30 to 40 mins he said he phone someone and phone me back I said just put it at back of house as it's a quite no though road he did not phone back I rushed home 31 mins texted him and phoned no reply phoned company kept waiting for ages to be told it was not going to be delivered when I asked for money back so could go buy one for my disabled son as his stopped working I was told I would have to wait days I will not use this company again if this is the support they give to there disabled customers