We are so disappointed with the service from Appy Tv. It has never worked films and sport buffer all the time. I have called several times most times waiting up to 20 minutes for someone to answer. We have gone through with several agents over how to set up. We have tried a new box all to no avail. When we rang to cancel it as we are paying for a service we are not getting we were told it would cost £335. Appy TV is an absolute joke and I would advise anyone to avoid them!!