I have been highly impressed with the service and the quality of the plant's I have received I have not had to worry about snails or diseases as all my plants are culture grown, they have been so easy to work with. You may feel that you do not get a lot of plant but once separated they go a long way, just add some root tabs and within a few days you can appreciate the difference and I can't believe within a few weeks how lush everything is looking So far I have placed three orders and I'm now looking at my fourth for my other tank Keep up the good work and thank you for your service Terence