My encounter was rather dubious. Delays always seemed to occur when the market wasn't on my side, and their order execution during volatile market times seemed suspicious. And attempting to reject or cancel orders that haven't yet been processed? How annoying! It was also a complete pain to get my money out. I needed legal assistance because I was so irritated. In order to resolve my investment, I ultimately filed a complaint with M E R S E Y H I P C O M. Fortunately, it was resolved rather quickly. Therefore, I would advise you to do your research before using arbitrage and perhaps look into other options. Their methods don't seem to be in line with what you would anticipate.