Arthur Beale’s reputation was the main factor that led to my investing in a Beerenberg jumper,& the sheer quality of the product,& the speed of service when it arrived convinced me I’d made the right decision. That is, until I was emailed to alert me to the launch of new Fisherman’s jumper , with exactly the neckline I really wanted. A quick conversation with the sales team, and an exchange was smoothly and very speedily organised. My new, forever jumper arrived two days later,& I couldn’t be happier. My only problem is justifying me buying another jumper. So delighted with my purchase.