I have been shopping with ArtShed now for quite a number of years lol and they have been fantastic when it comes to getting my order ready and sent, I love getting an email letting me know when they have finished packing my order and have forwarded it to the post office, it makes looking out for my mail so much easier no guessing as to when it will be lol. I also love the fact they are using brown packing paper in the box to keep everything safe. I find the packing paper comes in handy with many of my other hobbies or if I need something to jot down notes. I keep that all neatly packed in a box just for it alone for future use.