This was an excellent shopping experience! The product turned out to be amazing, and what was even more stunning was its heavy duty protective wrapping! We were worried to order such a big piece from across Europe, packages are often damaged or stolen... But not only did our item arrive extremely quickly, it was extremely well protected against shock and water as well, so professional. I had a few questions/concerns for which I consulted Elena before and after the purchase. Not only was Elena so quick in replying, she also did not hesitate to go an extra mile to try to mend the issue and make us happy customers. Conclusion... Allow me to give five stars to the product, the packaging, and the stunning customer care. Don't hesitate! :-)