Updating a previous review where I’d previously given 3star rating. I had an issue with the chain that came with my beautiful pendant that has now been resolved to my complete satisfaction quickly and efficiently so I want to add to this review that Ashes with Art have exceptional customer service should any issues arise and clearly strive to keep their high standards and reputation. The jewellery my daughter and I had made is beautiful and precious made even more precious by the engraving they were able to do in my late husband’s handwriting. They will be our most treasured possessions thank you.