Diana
Avoid at all cost!!!! Wish there was a button for negative stars. Wish I had read the reviews about this company before I called them. One engineer arrived on site and claimed he could not do the job without a colleague who was conveniently 15 minutes away. Because of the pressure of the machine to use the water to flush the pipe (which one person from a different company was able to use when the issue recurred shortly after). They falsified their time on site that they invoiced for, charged for over £180 to put some drain solution down the toilets - two little bottles that barely had anything in them. The job was to clear 4 toilets (3 children's toilets and one adult toilet) on 9 metres (about 9 big steps if you stretch your legs) of pipe that became blocked due to flatness of pipe. Original person charged £552 for his time and colleague charged £418.80 for his time - so a total of £970.80 for clear 9 metres pipe. Even though we have CCTV which clearly showed that they falsified their time, took an hour lunch break each, and wasted time sitting in their vans on their mobiles phones and reading a book, etc and we presented all the information to the company they have done nothing about it. From the reviews it would appear that this is something that they do regularly. Avoid at all cost.!!! They rely on the fact that people get tired/frustrated or are too busy to follow-up properly with the courts to continue overcharging for services.
2 months ago
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Aspect Maintenance Services Ltd has a 4.77 average rating from 1,778 reviews

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