I had a terrible experience with Aspinal of London. I purchased a very expensive pen which had a problematic cap (it did not fit properly and caused the pen to appear bent when affixed. I explained the problem to Aspinal and sent them a photo of the defective pen. Repeated tries to address this were not successful. They refused to provide a refund claiming that I was not putting the cap on correctly. This is obviously something that is not a complicated endeavor and should not result in a bent pen.
4 months ago
Aspinal of London has a
2.2
average rating
from
19
reviews
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