Your ethics, customer service and ease of use are all excellent. By handling I can tell the products are of lovely quality, however:- having tried a couple of items it is obvious that your clothes do not suit a short voluptuous woman like me. Although all my clothes are comfortably size 14, these size XL pants are unflatteringly tight on the hips, and stand proud at the waist where I go in and they don't, and even the short size is still way too long. Regrettably for this reason I will give up now and not order anything else.