So for the first time In a long history of purchasing I was disappointed. I made a purchase and forgot to add 2 items so I email and called (4 minutes after my purchase) wanting to add those 2 items. Mind you it was Christmas so no answer to the call, but the email was returned 3 days later. Saying it was to late to add any thing to my order. This has not been my first time making a purchase and forgetting and every other time I was able to add on. This has not changed my opinion about your store. Was just sad now I have to wait till I have a large purchase again to get the free shipping.