Very helpful staff. I had a problem with an order and it was quickly resolved. The store lay-at is beautiful and the products are top notch. I bought a YS 480 10 years ago and I have rejuvenated it with all the new gizmos that are in the current selection of smokers. Have already put it to the test using the new FireBoard thermometer. Another great thing in the store is all the accessories and sauce selections to make your barbecue dinner perfect. They have the sweet and spicy collection of jams and sauces. I will always use ATB for my smoking , bbq needs.