So far I have ordered around $1,000.00 worth of items in 4 orders from ATBBQ. My first order was actually two I made back to back as I was on the fence on some items and then decided to order the rest of the stuff I really wanted. There was a minor mix up but it was taken care of immediately! My other two orders are pending due to one items being backordered but should be shipped soon. The second is a Ooni pizza oven that sounds like is a difficult item stock and ship due to Ooni's distribution. I am very happy with the service and contact so far to make sure things are right! Thank you!!!