We find your products cost effective and deliver what we need being a proven product plus environmentally and people friendly. Our dishwasher and dishes are clean without the need of rinse aid or harsh chemicals, making it safer for us as well. And we love the Peppermint freshness for our kitchen. Also our laundry again is clean and we dont suffer from any skin or allegic reactions, sniffles etc from scents or chemicals in our clothes. The lemon myrtle is a winner for us. And your wool wash is great for those delicate things. We take advantge of your special and stock up, and have used your products as hamper gifts which always recieves positve comments - even some of our friends in USA are now purchasing! And we love the little samples we sometimes find in our package...we appreciate having the opportunity to try other products. A great allround product, very happy - and delivery has always been quick too!