Bob Morgans
I bought an after market air con pump which was fitted and re-gassed by a local garage with specialist tools. After 9 months I could hear a rumbling noise coming from the engine. On inspection it was the gearing of the aircon pump. When it was removed there was an amount of oil on the switch. The air con pump was duly returned under warranty with the completed details (quite comprehensive) filled out by the fitting technician. The long and short is that Auto Air Con Parts did not want to know. They did not address the complaint that the gearing had failed or that the switch was leaking oil. They stated the oil was from a drip from the engine but this was not the case. The aircon pump was returned in pieces! They did not even put it back together or offer any help. They blamed the fitting garage despite the aircon pump being flushed prior to a refill. I feel let down and on my experience would not recommend AutoAirConParts. A company is only as good as it's after service and in the respect my experience left a bitter taste. I wish I'd not bought cheaper and gone for an original part.
5 years ago
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