Doug Warren
I feel I must write to praise the company Autoreserve ( who supplies Jaguar parts, new, second hand and reconditioned. I ordered an upper wishbone with bushes and ball joint fitted for my 1999 3.2L Jaguar XJ8. When it arrived, I visited a friend who had a car ramp in his garage. I took the old wishbone off and went to fit the reconditioned wishbone. Unfortunately, one of the bushes was slightly offset. This prevented the fulcrum bolt from entering the wishbone. I got in touch with Andy from Autoreserve on a Sunday and he arranged for the part to be collected by DHL on Monday. The replacement part was returned to me within 48 hrs. The communication between me and Andy was first class and I really can’t fault the service. The issue with the bush was not readily apparent so I don’t blame Autoreserve for this. It’s not often that suppliers are given enough credit and I would certainly recommend this company to other owners of classic & modern classic needing Jaguar parts.
2 years ago
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