Claire
I purchased a house from Avant 5 years ago and we are still awaiting repairs to be finished, and getting ignored by customer services. The sales lady was great, promised the world, as they do to sell a house. As soon as we signed the papers problems started, they were nearly a year behind schedule yet upto the week before we moved in they were still saying it would be ready on time, yet you could tell by looking at it, it was still a shell! We’d already sold and living with my mum so we were going to pull out but we were offered a different house instead, we were upset we didn’t have any of the fixtures we’d spent ages picking, but we had a house and with 3 kids, we moved in, the sewer backed into and flooded the downstairs a week after moving in, the finish was awful, plaster lumps, walls lopsided, scratched windows, electrics in the garage tripped, flat roof leaked, mains electric meter was put in the box wrong so it didn’t shut properly, we’re still waiting for this to be fixed, rain leaking into the window frames, which apparently isn’t covered, the grass died because they used no top soil, but apparently our lawnmower was blunt, the list filled 2 a4 pages. It ruined the whole experience of buying a new home, and I wouldn’t buy one again, trying to get anything done is like banging your head against a brick wall, so we ended leaving a lot of the snags and just focused on the big things, here’s hoping they’re fixed within the next 5 years! Save yourself the stress and buy with someone else!
1 year ago
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Avant Homes has a 1.2 average rating from 18 reviews
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