I made a reservation online, payed up front and returned the car on time, undamaged just to be charged for an extra day. After complaining about that, the three calls resulted with three different justifications of the extra cost. After sending the complaint to the customer support, nothing happened in almost a month. Reading of the reviews mad me realize that it happens all the time and they charge some bogus extras just to get the extra money. For me that is stealing. Never again.
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