I use martin lewis's energy club to find best deal each year and chose British Gas this year mainly because you got 12 months cover for boiler , pluming and electric and Avro didn't seem to appear anywhere on top 20 plus couldn't find any details of costs on AVRO's website . Avro sent an email saying sorry to see you go we'll do all we can to progress your move. A few days later British Gas said AVRO stopped my move without giving me a reason - AVRO did not tell me anything about stopping the move. When I complained they said your account is in debt and must be cleared before any move - I challenged them as I pay by direct debit and no one said clear any debt before moving - never happened before. I paid the amount in debt and because I do not trust Avro now I cancelled my direct debit at the bank - they promised they had removed the stop but British Gas say they have not. I will never use or trust AVRO again - my personal advice be warned and do not use AVRO Energy.