I PAID MONTHLY BY DIRECT DEBIT, AND IN THE PAST WITH OTHER ENERGY SUPPLIERS THEY WOULD ADJUST THE MONTHLY PAYMENTS IF YOU PAY TOO MUCH OR NOT ENOUGH. I DECIDED TO LEAVE AFTER A YEAR, AND SWITCHED TO A NEW SUPPLIER, AND FOUND THAT TO MY HORROR I HAD OVER FOUR HUNDRED POUNDS IN CREDIT, AND THEY NEVER ADJUSTED MY PAYMENTS. I HAVE TRIED TO GET A REFUND OF MY CREDIT FOR OVER TWO MONTHS, BUT THEY ARE NOT ANSWERING MY EMAILS. I AM HAVING TO GO TO THE OMBUDSMAN NOW. AVOID AVOID
4 years ago
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