It's company policy not to refund credits and then not to speak to their customers. They've owed me £740.01 for over two months on a final bill and they refuse to refund. You can't call them or live chat and I have emailed countless times. They have called back on a couple of occasions when I haven't been able to accept the call, but they don't leave a number to call them back on. I strongly suspect this company is in deep financial trouble, so please don't be drawn in by their pricing.
4 years ago
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