As everyone else is saying. You just can't get hold of these people. Our Direct Debits don't reflect our usage. Yes you want' to build up a Credit in the summer months , but not to the extent we are. Can one get hold of them? No, usual COVID excuses - i mean come on if you can't run your business then you shouldn't be running one at all. This lame excuse of "We are working from home and cant talk to you" is so wrong! I'm in a customer facing role myself, has my level of service decreased? No! Sort it out Avro!
3 years ago
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